I cannot thank Restopros enough for the great work they did. These guys went above and beyond my expectations. They took the worry and hassle out of a very stressful situation. No one ever wants to be a repeat customer in these situations. However, if I had to be, I would only go this these guys. They are fast, friendly, and trustworthy.
Restopros Of Pittsburgh
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Jerry and John were great! Working with them made a stressful situation fun.
Thank you, Elizabeth. We're thrilled Jerry and John could turn a stressful situation into a positive, even fun, experience. We appreciate you sharing your feedback and will pass your kind words along to them. We look forward to assisting you again in the future.
Restopros were fabulous!! They came very quickly after I called them, Caleb and John did a great job cleaning up and getting rid of the water damage. Their supervisor, Jerry, checked in and the project was resolved in a timely manner with no hassle at all. They were very efficient. I would hire them for any restoration projects in the future. Thanks, guys. Well done!!!
Thank you, Barbara, for the wonderful review and for sharing your experience. We’re glad Caleb and John provided prompt, efficient service and that Jerry ensured everything was resolved quickly and without hassle. I’ll pass your compliments along to the team. We appreciate your trust and look forward to assisting with any future restoration projects.
Careful, thorough work. They listened to our needs and took care of them. Great communication and great to work with.
Thank you, Christy, for your kind words and the five-star review. We're glad our team listened to your needs and delivered careful, thorough work. Clear communication is a priority for us, and we appreciate you recognizing that. We look forward to the opportunity to work with you again.
Our basement became wet when we turned on a hose bib that had, unbeknownst to us, burst sometime during the winter. We noticed wet carpeting in our game room after we watered some plants for the first time in the spring. RestoPros came and inspected the damage which included the basement wall and insulation, baseboard, carpet and padding, and some buckling of the hardwood flooring. The crew set up multiple high velocity fans after removing the wet insulation, carpet padding, drywall, and baseboard. They set down a fancy pad that is supposed to smooth out the cupped places in the hardwood floor and it did do the job after several days. The carpet was pulled back to allow for drying. They came every day for a week, taking moisture measurements in multiple places, emptying the five gallon bucket that filled daily with water, and photographing all of their efforts for the insurance company. The area that required the drying out time was carefully blocked off with heavy plastic sheeting and secure telescoping poles. All of the furniture was covered and protected with plastic during the week long monitoring. The crew was professional, friendly, and knowledgeable, and were ready to answer any questions or concerns that we had. They left our game room dry and clean, ready for the remediation crew to finish the job. All in all, a pleasant experience that could have been anything but. I would highly recommend RestoPros for any unforeseen damage to a home.
Thank you, Fran, for taking the time to share such a detailed review. We’re glad our team could quickly assess the damage, protect your belongings, and successfully dry and stabilize the hardwood and carpet. It’s great to hear the pad smoothed the cupping and that our daily monitoring and documentation met your needs for the insurance process. We appreciate your recommendation and the recognition of our crew’s professionalism and responsiveness. If you need anything while the remediation work is completed or have future needs, please reach out and we’ll be happy to help.
Wonderful experience. Jerry is the best. They were on time, professional, super helpful .
Thank you for your kind review, Becka. We're thrilled Jerry and the team were on time, professional, and helpful, and we appreciate you sharing your experience. We look forward to serving you again.
Extremely professional and knowledgeable. Were very quick about getting me scheduled and did a fantastic job. Would highly recommend.
Thank you, Luke, for your kind words and the 5-star review. We’re glad our team was professional, knowledgeable, and quick to schedule, and that you were pleased with the work. Your recommendation means a lot to us. We look forward to serving you again in the future.
Jerry, John and Michael were great to work with. Highly recommend!
Thank you for the wonderful review, K White. We're glad Jerry, John, and Michael provided excellent service, and we appreciate your recommendation—looking forward to assisting you again.
Jerry and John were professional, responsive and efficient. Couldn’t have asked for a better experience with these guys and the company as a whole.
Thank you, Zach, for the kind review. We're pleased Jerry and John were professional, responsive, and efficient; we will share your praise with them and the team. We appreciate your trust in our company and look forward to serving you again.
I used RestoPros of Pittsburgh to remove water damage from an ice dam/roof leak to my ceiling, walls and baseboards in my guest room. They even took care of all the paperwork with the Insurance Company of my HOA. Jerry, John and Michael handled the mitigation with care, professionalism and expertise. A home is the biggest investment one can make and I’m grateful that the work of RestoPro of Pittsburgh helped me to persevere the structure of my home, and especially my peace of mind. You don’t know how much water damage is hiding behind the walls until you see what is actually there. To have water damage removed safely and cleanly is what they do. I would definitely have them back again, if needed. Thank you Michael, John, and Jerry! Just don’t let them recommend Capstone Quality Services for your rebuild. Capstone cut corners and must be watched when work is being done. I found this out the hard way when they didn’t put insulation in my walls.
Roseanne, thank you for trusting RestoPros of Pittsburgh with your water-damage repairs and for sharing your experience. We’re glad Jerry, John, and Michael provided professional, careful service that helped preserve your home and peace of mind. We appreciate your recommendation and are here if you ever need our assistance again.