The Vetting Process

Every pro on this site
earns their badge.

We don't just list anyone. Here's exactly what a contractor has to prove before homeowners ever see their profile.

Licensing verified

We confirm every contractor holds an active state license for restoration and general contracting work in every market they serve.

Insurance confirmed

General liability and workers' comp policies are checked annually. We require proof of coverage before listing.

IICRC certifications

We prioritize contractors with industry-standard IICRC certifications in Water Damage Restoration, Applied Microbial Remediation, and Fire & Smoke Restoration.

Background checks

Ownership and key staff pass a background screening before a company can display the Verified badge.

Review monitoring

We continuously monitor reviews on Google, BBB, and our own platform. Contractors falling below a 4.0 rating are paused for re-review.

Complaint response

Any unresolved homeowner complaint triggers an internal investigation. Contractors who fail to make things right are removed.

What the badges mean

Decode the trust signals

Verified
License, insurance, and background check are current and on file with LocalRestorers.
IICRC Certified
Holds at least one Institute of Inspection, Cleaning and Restoration Certification credential.
24/7 Emergency
Maintains a live emergency dispatch line outside of business hours, including weekends and holidays.
Insurance-Direct Billing
Will bill your homeowners insurance carrier directly so you don't have to front the cost.

Hire a vetted pro you can trust.

Pre-screened pros, real reviews, fast emergency response. Get matched in minutes.