I highly recommend RestoPros! From my first call with Phil to the inspection with Leo, the entire experience was excellent. Their response time was very quick, and Leo conducted a thorough inspection while being honest, professional, and reliable. Because this was a rental property, coordinating with my tenant and working around everyone’s schedule required extra patience and flexibility. Phil and Leo handled the process impressively and made everything as smooth and stress-free as possible. Great service from start to finish!
RestoPros Of New Orleans
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I had a very positive experience working with a team of 3-5 different members of the RestoPros team, including Leo, who went above and beyond to ensure proper treatment. He communicated every step of the mold remediation process with me and did an incredibly thorough walk through after all services were complete. Highly recommend!!
Leo was very thorough and took the time to answer all of our questions. He helped clear up some concerns that we had, and we really appreciated how knowledgeable and reassuring he was. Highly recommend!
Thank you for the kind review, Katharin. We appreciate you noting Leo's thorough approach and willingness to answer all your questions. We are pleased his expertise and reassuring manner helped clear up your concerns. Your recommendation is greatly appreciated.
Leo provided an excellent and thorough evaluation of my apartment humidity/ moisture levels to spot problem areas. He was very professional and prompt and was mindful of my space and my pet during the assessment. He was communicative and gave great explanations of the expectations for the service and also provided a post-assessment report. He also taught me how to spot warning signs to look out for so that I can keep my space as healthy as possible for me and my loved ones.
We appreciate your detailed review, Gabrielle. We are glad Leo's careful assessment, clear explanations, and considerate handling of your space and pet were helpful. It means a lot to hear the report and guidance left you more confident about keeping your home healthy. Thank you for recommending us.
⭐⭐⭐⭐⭐ I cannot recommend RestoPros New Orleans highly enough\! After a major fire just two houses down from our home, we noticed a smoke smell, water damages from the hoses, and were understandably concerned, especially with children in the house\. Their team responded immediately, came over to assess the situation, and took action right away\. They installed large air\-cleaning units that ran throughout the weekend and checked in every single day to make sure things were improving\. Their responsiveness, professionalism, and genuine concern for our family were exceptional\. We felt supported from the very first call through the entire process\. RestoPros New Orleans was quick, extremely helpful, and got the job done right the first time\. They turned a stressful situation into a manageable one and gave us invaluable peace of mind\. We are so grateful for their care and outstanding service—five stars without hesitation!
Joanie, thank you for the wonderful review and for trusting us during such a stressful time. We are glad our team’s quick response, daily follow ups, and air-cleaning equipment helped restore safety and peace of mind for your family. Your recommendation means a lot to us.
Leo did a thorough inspection and was very knowledgeable on what to keep an eye out for regarding moisture to prevent mold. Excellent service!
Thank you, Yvonne, for the kind review. We’re glad Leo’s thorough inspection and moisture prevention advice were helpful. We appreciate your recognition of his expertise and our service. If you need further assistance or have questions, please contact us anytime.
I would like to counter my last review. The very nice owner called me back to explain that an answering service has been used lately to help with calls. Apparently I received someone who needs to get another job. The owner spoke with me and explained everything that they do...and they do quite a lot for an initial no cost assessment. I would definitely recommend them!
Thank you for updating your review, Lynn, and for giving us another chance. We’re glad the owner could reach you to explain our answering service and the details of our no-cost initial assessment. We appreciate your recommendation and are pleased the conversation addressed your concerns. If you need anything further, please contact us.
I had such a great experience working with them! My wife and I had concerns about possible mode or moisture being in our house and the team was able to come out and examine our home and even check on the exterior and under the house to see if there was any moisture or water leaks anywhere and then even metered to see if there’s any potential moisture in air. That helped us have an understanding of where our house was and what to do about it.
Thank you for the kind review, Harlin. We’re glad our team could thoroughly inspect your home—inside, under the house, and around the exterior—and use moisture metering to identify any concerns. It’s great to hear the inspection gave you and your wife a clear understanding of your home’s condition and the next steps. Please contact us anytime if you need further assistance.
Really happy with the mold inspection! Great service, very professional, and I feel good knowing everything checked out. Highly recommended!
Thank you, Mileska. We're thrilled the mold inspection met your expectations and that you feel confident everything checked out. We appreciate your recommendation and your kind words about our professionalism. Please contact us anytime if you need further assistance.
Excellent experience from the beginning to end! Leonardo (restopro) was professional and explained every step of the mold mitigation process. They arrived on time and thorough. He answered all our questions. Highly recommend them to anyone dealing with mold issues.
Thank you, Fred, for the kind words. We're glad Leonardo and the restopro team provided professional, thorough service and clear explanations throughout the mold mitigation process. We appreciate your recommendation and are here whenever you need assistance in the future.