These reviews were left on Google. LocalRestorers does not collect or edit reviews.
4.7
55 reviews
5
49
4
2
3
0
2
1
1
3
Sep 2026
They do a great job, and most importantly they care about people. Anthony is amazing! He is such a respectful, knowledgeable young man! So grateful for him! I hope you succeed in everything you do, Anthony!
Victoria, thank you for your kind words. We are thrilled Anthony made your experience so positive and we will be sure to share your praise with him. Hearing that our team truly cares about people means a lot to us. We appreciate your support and wish you all the best.
Aug 2026
This company is available 24/7 whenever you need them!
Thank you for the kind words, Danielle. We're glad our 24/7 availability has been helpful. We appreciate your feedback and remain committed to being here whenever you need us. We look forward to continuing to serve you.
Aug 2026
Website is very easy to get to had no problem getting a quote due to grest customer service
Thank you for the wonderful review. We’re glad our website was easy to use and that our team provided great customer service. We appreciate you taking the time to share your experience. If you need anything else or another quote, we’re here to help.
Aug 2026
Just go with a different company for remodel. We had horrible communication during the project. Fee estimates were all over the place. Our project manager happened to not work with the company anymore ironically within days of our project being finished. My wife and I had questions regarding the fees and the company tried to initially charge us for mirrors that we bought ourselves. We took a little extra time to pay the final bill for this reason and the owner Lauren showed no sympathy in allowing us more time to review the bill and basically just said pay it by end of day. A simple call from her and an apology or explanation could have gone a long way as they were the ones that hired this project manager in the first place. Leaving a 2 star instead of 1 because the final project was actually pretty decent, just not worth the headache along the way and the billing.
Thank you, Jordan, for the kind review. We're glad you found our site informative and our services professional. We strive to offer a wide range of high-quality services and appreciate your recognition. Please visit again or contact us if we can assist further.
Thank you, Tanner, for the kind review. We’re glad our team was extremely helpful and pleasant to work with. We appreciate your feedback and look forward to serving you again.
Jun 2026
Spencer reached out in a timely matter, and let us know exactly when he would be here. He was very professional, respectful, and knowledgeable. He made us feel at ease, and he is a very favorable asset to your company.
Thank you for your kind review, Mike. We're glad Spencer arrived on time, communicated clearly, and provided professional, respectful, and knowledgeable service. We will share your comments with Spencer and the team, as feedback like this means a lot. We appreciate you recognizing him as an asset and look forward to serving you again.
Jun 2026
They helped me when my basement flooded and all of my belongings were damaged. Thankful for their patience and attention to detail.
Thank you, Margaret, for your kind review. We’re glad we could help with your flooded basement and damaged belongings, and we appreciate you recognizing our team’s patience and attention to detail. If you need any further assistance, please don’t hesitate to contact us.
Jun 2026
Had a great experience with Restopros. Water damage is stressful but the team walked me through the insurance process and got everything taken care of. Highly recommend. Bonus that it’s family owned!
Adam, thank you for the kind review and recommendation. We're glad our team could guide you through the insurance process and help make a stressful water-damage situation easier. We appreciate you noting our family-owned status and will share your praise with the whole crew.
May 2026
The mitigation crew showed up reeking of marijuana and my plumber got angry and asked them to leave, creating a very uncomfortable situation in my home. I was willing to let this go if things improved, but unfortunately it was all downhill from there. Horrible communication and customer service; an all-around lack of professionalism. I felt taken advantage of in a vulnerable situation. Luckily we were able to get our rebuild done more quickly on our own. Go check Yelp for more fun.
Hannah, we spoke the same day of the incident and I apologized for the behavior of one of our team members. We have never had an incident like this before. We cannot control each individuals actions, but we responded immediately and let this employee go. I understand the frustration and how it made you feel uncomfortable in your home and I do apologize. While this is emergency service, we do have to follow insurance throughout this process and it usually doesn't go as quickly as people would like. I apologize that you had a bad experience, we are working hard to improve every day.