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Outstanding Company; very professional work.
Thank you, Deborah, for your kind words. We are thrilled to hear you found our work professional and outstanding. We appreciate your trust and look forward to serving you again.
Zach and his crew responded to our house within an hour of our pipe burst. They were completely professional and addressed the water concerns immediately (our water damage was widespread throughout the lower level of our home). The mitigation work was superior! Zach and his team worked endlessly until our room was ready for construction rebuild. Very important to note, Zach is an excellent communicator and always informed me of next steps and when he and his team would be on the worksite next. Zach and his team were also always on time! Despite flood issues and damage, our experience with Zach was absolutely top notch!
I wish I could give 10 Stars!! Zach and his team are outstanding. They are the most professional company i have ever dealt with. My basement flood was in July 4th and Zach drove 2.5 hours to get to my house canceling his plans for the holiday! He worked immediately on getting the water out and Drew and Chris repacked everything in the basement! Drew came snd checked the equipment in the basement several times. He was a huge help in reassuring me everything would be ok. His employees are incredible. They are incredibley kind, explaining every part of the process. They made a really difficult and emotional situation so much easier than I could have imagined. Zach and Mike responded to every text and call immediately! Zach explained the insurance process and exceeded all expectations on a fair amount to replace everything damaged in my kitchen due to the refrigerator problem that caused the flood. Obviously I cant say enough great comments or id be typing all day. Save your self the trouble and angst of using any other company.
Thank you, Elizabeth, for the outstanding five-star review and for taking the time to share your experience. We are incredibly proud of Zach, Drew, Chris, Mike and the whole team for traveling on the holiday, responding quickly, and guiding you through the restoration and insurance process. It means a great deal to hear that their professionalism, clear communication, and compassion made a stressful situation much easier. We appreciate your strong recommendation and are here for any future needs.
Mikey, Drew and Chris did an amazing job helping me resolve the water damage in my home. They were professional, responsive, knowledgeable, and incredibly respectful . They explained the process clearly and answered all of my questions. I truly appreciated their hard work and expertise which made a highly stressful situation bearable. I would highly recommend this company to anyone dealing with water damage or restoration needs!
Thank you, Virginia, for your kind review and recommendation. We’re proud that Mikey, Drew, and Chris provided professional, responsive, and respectful service while guiding you through the restoration process. I’m glad we could make a stressful situation more bearable for you. Please contact us anytime if you need further assistance.
We’ve had a complex project that involved deconstruction (post flood), and a complete renovation of a huge finished basement. The crew (operationally led and managed by Michael Pelletier) went above and beyond in all of its duties. Mike is extremely knowledgeable, always available, willing to provide the proper guidance throughout the process and is very diligent with the and dealings related to the day-to-day work on the project. The work itself is also very thorough with high quality. Mike manages the crew and and he is very demanding (which is great for us customoers :-)) to his crew, ensuring accuracy and quality in the technical work done. Highly recommended. 5-star.
Thank you, Camila, for sharing such a detailed and positive review. We are glad Michael and the crew exceeded your expectations during the deconstruction and basement renovation and that you found their guidance, diligence, and workmanship excellent. I will be sure to pass your praise on to Michael and the team. We appreciate your recommendation and look forward to assisting with any future projects.
Mike, Zach, Matt, Mikey - all the people we’ve worked with - have been so helpful. Our first floor looks beautiful.
Rin, thank you for the wonderful review and for recognizing Mike, Zach, Matt, and Mikey. We’re thrilled your first floor looks beautiful and that the team was helpful throughout the project. We appreciate your trust and are here if you need anything further or for future projects. Enjoy your refreshed space.
They handled everything from start to finish and know how to navigate the complicated insurance environment. Damage to our house affected 2 entire floors and there is no way I could have done it on my own especially dealing with insurance.
Thank you, Tim — we appreciate your kind words and are glad we could guide you through the insurance process and full restoration of your home. It was a pleasure managing the project from start to finish, and we’re happy you felt supported every step of the way. If you need anything in the future, please don’t hesitate to reach out.
The crew led by Zach and Nike (Project Manager) is very knowledgeable, always willing to provide the proper guidance throughout the process and is extremely diligent with the documentation and dealings with the insurance companies for claims. The work itself is also very thorough with high quality. Highly recommended. Special thanks to Zach and to Mike (Project Manager).
Thank you for the wonderful review, Gustavo. We’re thrilled Zach, Nike, and Mike provided knowledgeable guidance, thorough work, and strong support with the insurance documentation throughout your project. We appreciate your recommendation and are proud our team made the process smooth. If you need anything further, we’re here to help.
Great work re-doing a bathroom Mike was wonderful.
Thank you, Jonathan, for the kind review. We’re thrilled Mike and the crew did a wonderful job on your bathroom. We appreciate you choosing us and sharing your experience. If you need any follow-up or have future projects, please let us know.
I highly recommend RestoPros for reliable mold remediation and restoration services. Their knowledgeable team responds fast, provides excellent support, and helps restore your home with care and professionalism.
Thank you, Kenia, for recommending RestoPros and for your kind words. We’re glad our team provided fast, knowledgeable, and professional mold remediation and restoration services. We appreciate your trust and are here whenever you need assistance with your home.